Proof, not promises
A selection of recent engagements across healthcare, fintech, logistics, retail, and media — with the problems we solved and the numbers that followed.
A patient portal built for trust and speed
Problem
Northlane's legacy portal took 9 seconds to load appointment data and had abandoned two prior rebuild attempts. Patients were calling in instead of self-serving.
Solution
We rebuilt the portal on Next.js with a HIPAA-conscious architecture, redesigned the scheduling flow around real patient research, and shipped in three two-week sprints with weekly clinical-staff demos.
9.2s → 0.8s
Page load time
+61%
Self-service bookings
-38%
Support call volume
Cutting fintech onboarding from 12 minutes to 3
Problem
Ledgerly's signup-to-first-invoice flow lost more than half of new users before activation, with unclear compliance steps buried mid-flow.
Solution
We redesigned the onboarding as a guided, save-as-you-go flow, rebuilt the underlying KYC integration for reliability, and added progressive disclosure so compliance steps felt earned, not imposed.
12m → 3m
Time to activation
+34%
Onboarding conversion
-52%
Support tickets on signup
Zero-downtime migration of a decade-old logistics platform
Problem
Fleetworks ran dispatch operations on a monolith with no staging environment and 40-minute manual deploys, making every release a risk to live fleets.
Solution
We introduced containerized environments, built a CI/CD pipeline with automated rollback, and migrated the database in a phased, zero-downtime cutover over a single weekend.
40min → 3min
Deploy time
0 minutes
Migration downtime
0
Incidents post-launch
An AI support agent that resolves, not just deflects
Problem
Harborline's support queue grew faster than headcount, and their existing chatbot only pointed customers to FAQ links without resolving anything.
Solution
We built a RAG-grounded support agent trained on their order system and policy docs, with tool access to check order status and issue approved refunds autonomously, escalating only edge cases.
70%
Tickets resolved without a human
4h → 12s
First response time
+22%
CSAT score
A brand site that finally matches the brand
Problem
Amberlight's site was a generic template that undersold their design pedigree, with Lighthouse scores in the 40s and no mobile optimization.
Solution
We designed and built a bespoke, animation-rich site from scratch, rebuilt on next/image and modern rendering practices, with a component library their internal team now maintains.
41 → 97
Lighthouse performance
-29%
Mobile bounce rate
+45%
Inbound leads
A cross-platform app for technicians working offline
Problem
Fieldpoint's technicians work in areas with unreliable connectivity, and their previous app lost job data whenever a connection dropped mid-visit.
Solution
We built an offline-first Flutter app with local-first data sync, conflict resolution, and background sync queues, deployed to iOS and Android from one codebase.
-100%
Data loss incidents
-18%
Job completion time
4.8 / 5
Technician app rating
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